There is no substitute for an exceptional customer experience. How your brand handles both praise and issues make lasting impressions.
an extension of you
Our on-boarding process begins with extensive product and brand knowledge. Our team is trained to represent your brand and retain your voice. Your dedicated account manager will work closely with you on updates, product insights, and constant areas for improvement.
Seamless integration
Email, phone, chat, or messenger? There are no workflow changes or dev work required. We plug right into Gorgias, Zendesk, etc, to handle tickets how they're already coming in. At the end of each month, we will detail product issues through returns and repairs. Utilize important customer feedback to improve product development.
HUMAN RUN (US Based)
We're great because we hire great people. We take care of them. They take care of you. It's that simple.